At McLellan’s, we provide a wide range of plumbing services to residential and commercial customers across Central Otago. Since 1989, our family-run business has built its reputation on exceptional service and workmanship, with clients continuing to recommend us as a business you can truly rely upon to carry out quality work at a fair price.

From emergency plumbing to new housing, we’ve got you covered with a full range of services.

  • Emergency plumber services
  • General plumbing maintenance for homes and businesses
  • Install, repair and maintenance of water pumps and filtration 
  • Plumbing for new homes and commercial buildings
  • Bathroom and kitchen alterations
  • Eco friendly solutions such as solar and rainwater recycling

Why You Should Hire Us

Over 30 Years Experience - Over the last 30 years we’ve worked with thousands of homeowners and businesses, on a variety of commercial and residential projects. We have proved ourselves as a trusted partner for everything from leaky pipes to new home bathroom fit-outs and large commercial installation & maintenance.

Excellent Customer Service – At McLellan's, we value customer satisfaction and strive to provide support to all our clients from start to finish. Our friendly and reliable team are here to make sure all your plumbing and heating issues are taken care of, and you’re 100% satisfied.

Qualified Professionals - Our team of 20 highly-qualified plumbers, drain layers, gas fitters and heating specialists are fully equipped to deal with any plumbing issue. McLellan’s is a member of the Master Plumbers Association, so our clients are rest assured that our work is completed to a high industry standard.

Common Plumbing Issues

Plumbing issues are not only annoying, but can be destructive if not dealt with in time. Some issues you may be able to fix by yourself, while others require the skill and know-how of a licensed master plumber. There are generally a few common problems that may need the attention of a professional. 

Leaky Pipes

Leaking pipes are like a time bomb. They destroy floors, cause homes to flood, and empty water tanks. In Auckland alone, homes with leaking pipes waste more than 50 million liters of water daily! Leaks often occur in pipe joints and pipes with cracks in them, and should be fixed by a qualified plumber to avoid further damage.

Clogged Toilet

At McLellan's Plumbing & Heating, we encounter broken toilets more often than you can imagine. If water backs up from your toilet bowl, you're looking at a running toilet. You need to get it fixed immediately. Check for items blocking the drainage system and get rid of them. You can use a plunger for this or ask a professional to help you out.

Low Water Pressure

After using a tap for some time, you may notice a drop in water pressure. This is usually a result of calcium deposits in the aerator. Our team is trained and equipped to eliminate these calcium deposits from plumbing systems to maintain optimal water pressure levels.


Why Hire a Professional Plumber

Whether you’re experiencing a minor or major plumbing issue, we advise that you get in touch with a professional. Don't try to DIY your way around leaky pipes and roofs. Sometimes a small issue can become bigger and cause destruction if not handled correctly. There are a number of reasons to contact a professional.

Proper Tools and Materials

A good plumber has access to the best tools and materials for every plumbing situation. They will also know what works well and what doesn’t, and will always suggest the easiest and best way to solve a plumbing issue.

Permanent or Long-Term Solutions 

No one wants to fix the same problem twice. If you don’t seek help from a professional plumber, you risk having a dodgy job done that will either damage your plumbing system further, or only temporarily fix the current issue. At McLellan’s, we recommend and deliver solutions that stand the test of time, helping you save money and have peace of mind in the long run.

Solving Hard-To-Find Problems

While it’s quite easy to spot when you have a plumbing problem in your home, it’s hard to get to the bottom of the problem with just simple home tools and minimal plumbing knowledge.

Plumbing issues that aren't as straightforward require a professional to check for the root cause. The McLellan’s team will always do a thorough plumbing analysis to help our clients find and fix problems that they can't diagnose at a glance.

Adequate Experience

On top of having the right tools and materials to fix a plumbing issue, you need to hire a professional with the right experience. Any plumber with a few years in the industry will know the tips and tricks of good plumbing, and have a few up their sleeve to help sort your issue quickly and easily.

Experience also means that plumbers know their way around all systems. They’ve worked on each system so many times, reducing the chances of ruining a home plumbing system like a sink, drainage or tap.

A Variety of Solutions

Some unqualified plumbers only know how to fix one or two plumbing issues. If they come to unclog your toilet and you have a roof leaking, they will only fix the toilet and offer you a temporary solution or recommend you to a professional. If you hire McLellan's, you can be rest assured that we will solve all of your plumbing and heating issues.


Contact Us

If you’d like to book a job, simply give us a call us on 03 448 8500 or visit our showroom at 1 Deel Street, Alexandra.